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Losses and Claims


Report loss or damage through your personal online service 

Through your personal online service you have access to claim forms precompleted with your own information. These are stored by the service and can be viewed later. You can monitor the processing of you claim and send additional information if necessary. You can log into our insurance online services using your internet bank codes. This service is in Finnish only.

OP Claim Help provides easy instructions for various types of claims situations

For further information, see and OP-mobile.

Our 24h travel emergency service provides assistance in the case of injury or illness while travelling abroad on +358 10 253 0011

In the case of other travel loss matters, you can, if necessary, call our Claims Service on 0303 0303 / +358 3 03 0303, Mon, 9 a.m. - 5 p.m.; Tue-Fri, 9 a.m. - 3 p.m.

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